Privacy Policy
Last updated: March 2026
1. Who We Are
The Grape Brokers is a licensed wine importer and distributor operating in the United States. This Privacy Policy explains how we collect, use, and protect information when you use our website (thegrapebrokers.com) or our iOS ordering app.
2. Information We Collect
We collect information you provide directly to us when you:
- Apply for a wholesale trade account
- Place orders through our platform
- Contact us for support
This may include your name, business name, email address, phone number, billing and shipping address, and order history.
We do not collect or store payment card information. All payment processing is handled by our accounting team on net terms.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfil your wholesale orders
- Send order confirmations, invoices, and delivery notifications
- Manage your trade account and pricing
- Communicate with you about products and promotions
- Comply with applicable alcohol licensing and regulatory requirements
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with:
- Delivery carriers (FedEx) to fulfil shipments
- Payment processors for invoice management
- Regulatory bodies as required by alcohol distribution law
5. Data Security
We use industry-standard security measures to protect your information. Our platform is hosted on Odoo.sh with encrypted connections (HTTPS). Access to your account data is restricted to authorised personnel only.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at jason@thegrapebrokers.com. We will respond within 30 days.
7. Cookies
Our website uses essential cookies required for login and session management. We do not use advertising or tracking cookies.
8. Children's Privacy
Our platform is intended solely for licensed trade businesses and individuals aged 21 and over. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active account holders of significant changes by email.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
The Grape Brokers
334 S. Main St #8022
Los Angeles, CA 90013
jason@thegrapebrokers.com